LSI Niwot FwTermLog reports BBU08 has reached EOL

(Doc ID 2108858.1)

Last updated on FEBRUARY 22, 2016

Applies to:

Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Exadata X4-2 Hardware - Version All Versions and later
Information in this document applies to any platform.

Symptoms

The Battery Reached EOL message in Niwot FwTermLog can cause an engineer to unnecessarily replace the BBU.

Here is the “Battery Reached EOL” message found in LSI FwTermLog file.

02/15/16 2:55:03: Battery Reached EOL
02/15/16 2:55:03: EVT#31965-02/15/16 2:55:03: 253=Battery requires reconditioning; please initiate a LEARN cycle
02/15/16 2:55:03: Battery Yearly Deep Discharge Relearn Pending. Please Initiate a manual Relearn

The BBU was verified to be in working and operating condition. Refer to Doc ID 1542070.1 for related BBU operating guideline, checking BBU health and BBU Related MegaCLI Commands.

21017 -- 15 Feb 2015 2:54:21 - - Battery Present
21018 -- 15 Feb 2015 2:54:21 - - Battery has been replaced

In the LSI Megacli FwTermLog and GetEvents output, we can determine that the BBU was replaced on 15 Feb 2015 which is just a year ago. The expected BBU service life is supposed to be 2-3 years.

The LSI HBA firmware is at 12.12.0-0178

Versions
Product Name: LSI MegaRAID SAS 9261-8i
FW Package Build: 12.12.0-0178

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms