Oracle HSM: New HSM Server Cannot Connect to ACSLS with STATUS_COMMUNICATION_FAILED Errors (Doc ID 2110728.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 3.5 to 6.0 [Release 3.0 to 6.0]
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.4 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

Cannot configure a new SAMFS server to communicate with ACSLS.

All of the tape drives are "down" with error: "device down due to reported ACS state".".

Error messages in /var/adm/messages file:

 

Changes

 New SAMFS server

Cause

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