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How to Update the Id PROM to Indicate that 8G of Memory is Installed (Doc ID 2112177.1)

Last updated on AUGUST 03, 2022

Applies to:

Acme Packet 4500 - Version S-Cz7.2.0 to S-Cz7.2.0 [Release S-Cz7.0]
Information in this document applies to any platform.


When system is upgraded from 4GB to 8GB of memory, errors might occur in Diags.

An example of such an error would show in diagnostics:


In this scenario, it will be necessary to update the ID PROM to indicate that 8G of memory is installed. 

This procedure is described below.


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