Sun Storage Common Array Manager (CAM): Service Advisor reports "Service advisor package not installed for this type of device" (Doc ID 2114259.1)

Last updated on MARCH 14, 2016

Applies to:

Sun Storage Common Array Manager (CAM) - Version 6.9 to 6.10 [Release 6.0]
Information in this document applies to any platform.

Symptoms

When attempting to launch Service Advisor from Sun Storage Common Array Manager (CAM), the following message appears: "Service advisor package not installed for this type of device."

Changes

 Uninstalled existing revision of CAM and installed 6.10.

Cause

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