Oracle ZFS Storage Appliance: System does not boot after service of a system board, disk backplane, HBA or internal SAS cable. (Doc ID 2115353.1)

Last updated on MARCH 17, 2016

Applies to:

Oracle ZFS Storage ZS3-BA - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

After service of a component that involves disconnecting the internal SAS cables from the disk backplane, the system does not boot.

The boot disks are not visible in the BIOS menu.

 

Changes

Hardware maintenance that involves unplugging the SAS cables that connect to the disk backplane.

Service of these parts is known to involve the SAS cabling to the disk backplane:

 

Cause

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