500 Internal Server Error received When you choose to Update ISR Dashboard
(Doc ID 2117645.1)
Last updated on MAY 09, 2017
Applies to:
Oracle Communications Interactive Session Recorder - Version 5.1 to 5.1 [Release 5.0]Information in this document applies to any platform.
Goal
Error Possible When Upgrading From Some Versions:
Dashboard application database configuration files imported during upgrades from versions before 5.1M4 may contain an improper driver setting. The improper driver setting leads to a "500 Server Error" message when navigating a web browser to the Dashboard URL and show stack traces in the Dashboard "production.log" file that look like the following:
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |