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ILOM Alert Management Cannot Parse Email Addresses With Curly Brackets (Doc ID 2123150.1)

Last updated on AUGUST 22, 2023

Applies to:

Exadata X4-2 Hardware - Version All Versions and later
Exadata X3-2 Hardware - Version All Versions and later
Exadata X5-2 Hardware - Version All Versions and later
Information in this document applies to any platform.

Symptoms

You are using the documentation for 4.3 Configure and Verify SNMP for InfiniBand Switch Targets to setup the SNMP alerts for the IB switches:

http://docs.oracle.com/cd/E24628_01/doc.121/e27442/ch4_post_discovery.htm#EMXIG152

Oracle® Enterprise Manager Exadata Management Getting Started Guide
Release 12.1.0.5.0
E27442-09


When testing the alert using the Test Button, no results or emails are generated.

There are curly braces around the ILOM Infiniband Alert Management address which is causing the problem.  From the SNMP server log:

This is failing on the from address. The only difference between ILOM Infiniband alerts and all the other ILOM alerts are the curly braces it puts around the from address.

Cause

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