Upgrading the ODA Release from 12.1.2.3 and previous to 12.1.2.4 and later removes the ASR functionality. (Doc ID 2130994.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

On Oracle Data Base Appliance with Internal ASR Managers, all supported releases, after a successful ODA software upgrade, the Automatic Service Request functionality stops working.

FROM 12.1.2.3 and previous versions TO 12.1.2.4 and later

Cause

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