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SDM 7.5 Cluster Configuration : Adding a New Cluster gives Error "No route to Host" (Doc ID 2131470.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Acme Packet 6300 - Version S-Cz7.2.0 and later
Oracle Communications Session Delivery Manager - Version 7.x and later
Information in this document applies to any platform.


Customer used to have SDM 7.5 running on a stand-alone server, and they were trying the cluster configuration with 2 nodes:

• ServerA with IP xx.xx.xx.147 as the master node
• ServerB with IP xx.xx.xx.148 as the backup node

For this they ran the cluster config on both node:
- stop SDM service
- ran with Custom config
- Choose “6 - OC SDM cluster management”.
- Finish the config
- Start the nnc service

On both node, they has a no route to host error, which means being in the same subnet as well, they were unable to setup a cluster communication.

If we see ServerA DbService.log file



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