After Migration of OBIEE 11g to 12c Dashboards with Graphs Fail with Error: "Fatal: Response Must Be In Plain Text Format" (Doc ID 2133346.1)

Last updated on JULY 26, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Oracle Exalytics Software - Version 2.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Recently upgraded from OBIEE 11.1.1.7.1 to OBIEE 12.2.1.0.0. After upgrade, dashboards that include bar graphs (gauges, or other graphs) are not displaying properly and an error is appearing when the dashboard is opened.
The error is:

Fatal: Response must be plain text format.

Changes

 Upgraded from OBIEE 11.1.1.7.1 to version 12.2.1.0.0.

Cause

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