How To Increase Eagle Alarm Logs Collection In E5MS (Doc ID 2139193.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version E5-MS 46.0 and later
Tekelec

Goal

On : E5-MS 46.0 version, E5-MS (Implementation)

ACTUAL BEHAVIOR
---------------
Oracle Consulting :: E5MS :: Increase Of Eagle UAM/UIM Logs Collection in E5MS

In E5MS system UAM from Eagle are collected under path /Tekelec/WebNMS/Log/alert_audit.txt.
Here max of 10 file are stored where the UAM are collected for ALL Eagles which are connected to the E5MS.

In case of Large systems, the alert_audit.txt to alert_audit.txt.10 are able to collect logs for only 3 day and it even drops to 1 day if the Eagle is generating large number of alarm.

Customer requires that the product should able to store the UAM logs for a minimum of 7 days.

How to increase the storage capacity of logs ,thus to have last 7 days UAM & UIM alarm .

EXPECTED BEHAVIOR
-----------------------
alert logs are kept for at least 7 days.

STEPS
-----------------------
alert_audit files get over written for large systems as quickly as in a single day.

BUSINESS IMPACT
-----------------------
No business impact. Due to this issue, users cannot see log file for upto 7 days.
 

Solution

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