My Oracle Support Banner

SDP2-2.3 : Shared Shell - "Failed to open shell connection" (Doc ID 2140301.1)

Last updated on MARCH 12, 2021

Applies to:

StorageTek Service Delivery Platform (SDP2) - Version 2.1.1 to 2.5.0 [Release 2.0]
Information in this document applies to any platform.


 Starting Shared Shell from ASR portal or locally with MDVOP fails with "Failed to open shell connection"

 From /home/sdp2admin/.mdvop/transcripts/ShellServiceLogger.0.log we can see that shared shell is not linking the hostname correctly and generates a null exception :



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.