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Eagle Alarm 0451 RTDB Reload is Required (Doc ID 2142048.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 3x.x and later
Tekelec

Symptoms

On : EAGLE 45.0 version, Eagle 5 - STP (Production)
Following alarm is observed:

0451 ** CARD 2315 SCCPHC RTDB reload is required 

Only 1 SCCP card out of 23 cards has alarm "RTDB reload is required"

  CARD VERSION PST SST AST MSU CPU
  USAGE USAGE
  -----------------------------------------------------------------------
  1207 134-070-035 IS-NR Active ----- 15% 7%
  1217 134-070-035 IS-NR Active ----- 15% 8%
  1301 134-070-035 IS-NR Active ----- 21% 8%
  1307 134-070-035 IS-NR Active ----- 21% 9%
  1317 134-070-035 IS-NR Active ----- 21% 9%
  2105 134-070-035 IS-NR Active ----- 19% 9%
  2113 134-070-035 IS-NR Active ----- 19% 9%
  2117 134-070-035 IS-NR Active ----- 19% 7%
  2205 134-070-035 IS-NR Active ----- 6% 4%
  2217 134-070-035 IS-NR Active ----- 6% 6%
  2307 134-070-035 IS-NR Active ----- 53% 14%
  2315 ----------- OOS-MT-DSBLD Manual ----- 0% 0%
  3101 P 134-070-035 IS-NR Active ----- 24% 10%
  3111 134-070-035 IS-NR Active ----- 24% 10%
  3117 134-070-035 IS-NR Active ----- 24% 10%
  3207 134-070-035 IS-NR Active ----- 20% 9%
  3215 134-070-035 IS-NR Active ----- 21% 9%
  3307 134-070-035 IS-NR Active ----- 24% 9%
  3315 134-070-035 IS-NR Active ----- 24% 10%
  4101 134-070-035 IS-NR Active ----- 11% 7%
  4107 134-070-035 IS-NR Active ----- 11% 6%
  4115 134-070-035 IS-NR Active ----- 11% 6%
  1105 134-070-035 IS-NR Active ----- 55% 15%

  
ERROR
-----------------------
0451 ** CARD 2315 SCCPHC RTDB reload is required

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to STP
2. Run Rept-stat-trbl:display=timestamp
3. In command output; there should be an alarm: 0451 - RTDB reload required

BUSINESS IMPACT
-----------------------
The issue has no business impact. There are 23 SCCP cards in the system and one card requiring reload may not cause any issue.

Cause

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In this Document
Symptoms
Cause
Solution


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