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Integrated Lights Out Manager Shows No Memory Details (Doc ID 2146784.1)

Last updated on MARCH 26, 2023

Applies to:

Oracle Database Appliance X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X4-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Issue Summary :

In the ILOM it shows: Installed RAM Size: 0 GB and DIMMs: 0 / 16 (Installed / Maximum)

Sample Output:

From ILOM Serial Console

 

Even ILOM web page show same issue . Please see below image.

 

Changes

 Reset the ILOM /SP

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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