Integrated Lights Out Manager Shows No Memory Details (Doc ID 2146784.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Database Appliance X3-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X4-2 - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Issue Summary :

In the ILOM it shows: Installed RAM Size: 0 GB and DIMMs: 0 / 16 (Installed / Maximum)

Sample Output:

From ILOM Serial Console

 



Even ILOM web page show same issue . Please see below image.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms