E5MS 46.0 E1T1-B Cards Not Appearing In E5-MS Shelf Layout (Doc ID 2150794.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version E5-MS 46.0 to E5-MS 46.2 [Release E5-MS 46.0]
Tekelec

Symptoms

On : E5-MS 46.0.1 version, E5-MS (Implementation)

ACTUAL BEHAVIOR
---------------
E5MS 46.0 E1T1-B cards not appearing in E5-MS shelf layout

E1T1-B cards (part num 870-2970-01) are not shown in the shelf layout on E5-MS. The E5-MS is on Rel 46.0.1.

EXPECTED BEHAVIOR
-----------------------
The card should be shown in E5MS GUI Fault Management

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Check that an E1T1-B card (P/N 870-2970-01) is installed in the system
2. Check the related slot in E5MS. The slot will be empty.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the complete Eagle Installed cards in the E5MS GUI.

Cause

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