How do customers engage Consultancy Services for Session Border Controller products ? (Doc ID 2151748.1)

Last updated on FEBRUARY 20, 2017

Applies to:

Acme Packet 6300 - Version S-Cz7.0.2 to S-Cz7.3.5 [Release S-Cz7.0]
Acme Packet Legacy Platform Software - Version E-Cz6.4.0 to E-Cz7.3.0 [Release E-Cz6.0 to E-Cz7.0]
Information in this document applies to any platform.

Goal

In some situations, customers require customization/consultancy services outside of Support assistance.  This document provides information on how customers can engage Consultancy Services when assistance is needed with Oracle Session Border Controller products.

Solution

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