SL500 - Robot Down - FSC 5066 (Doc ID 2152273.1)

Last updated on JUNE 22, 2016

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

SL500 robot is DOWN

Robot is not initializing

Service Required / Service Robot LEDs are on.

Time : 2016-06-15T16:44:49.988
Device Address : 0.0.9.0.2
User : unknown
Requester : default
Activity : 0000
Request Id : /usr/local/bin/Ifm
Level : warn
Result Code : 5066
Text : , "Director - fetchResponse() cmo_user_fetch: Retry Performed 5610; servo mech reach event 5066 at 2776 tachs, 2555 mils"

Time : 2016-06-17T16:47:32.057
Device Address : 0.0.6.0.2
User : unknown
Requester : default
Activity : 0000
Request Id : /usr/local/bin/Ifm
Level : error
Result Code : 5066
Text : , "Director - putResponse() servo mech reach event 5066 at 1473 tachs, 1356 mils"

Time : 2016-06-17T16:47:32.150
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 3000
Request Id : (null)
Level : error
Result Code : 3313
Text : , "(request id = HOST/0x1021fbd8) IfmMove::doPut(): move back to source from (LMRC) 0,2,2,6 failed, going inop by default"

Time : 2016-06-17T16:47:32.537
Device Address : 0.0.0.0.0
User : unknown
Requester : default
Activity : 3000
Request Id : (null)
Level : error
Result Code : 3313
Text : , "(request id = HOST/0x1021fbd8) IfmMove::commonMoveCommand(): PUT request of tape 004481L3 from (LMRC) 0,1,1,9 to (LMRC) 0,2,2,6 failed:"

Cause

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