SSH Connection Refused While in "Remote Access" Page "Enable full shell access (SSH)" is Ticked and "Remote Access Credentials" Present (Doc ID 2162016.1)

Last updated on NOVEMBER 20, 2023

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.

Symptoms:

Trying to access ssh results in "Connection refused"
ssh was working in the past
probably there was a update after which it stopped to work
in PSA (https://IPofmachine/setup/), section "Remote Access" ""Enable full shell access (SSH)" is ticket and "Remote Access Credentials" present (see document 1919658.1)

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