Global Disaster Recovery / Critical Event Preparedness Bulletin for Signaling Products
(Doc ID 2168364.1)
Last updated on NOVEMBER 17, 2023
Applies to:
Oracle Communications Diameter Signaling Router (DSR) Oracle Communications Subscriber Data Management (SDM) Oracle Communications Policy Management Oracle Communications EAGLE (Software) Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.4 and later Information in this document applies to any platform.
Purpose
This bulletin is to better prepare our customers in the event their service area is severely impacted by a hurricane, tornado, ice storm, flood, power outage, act of God, or other “Force Majeure” event. If a customer is using a unique configuration, or has customized the product in any way that is not described in Oracle-provided documentation, then the customer is responsible for defining / implementing any additional backup/recovery measures. Oracle is prepared to respond to all requests for technical assistance due to such events once a customer opens a SR via My Oracle Support (MOS) or Oracle Call Center at +1 800 223-1711 (Oracle Support)
Scope
Oracle Support Recommendations
Oracle Support Documentation
Oracle Support Eagle Recovery Documentation
Oracle Support ELAP Recovery Documentation
Oracle Support LSMS Recovery Documentation
Oracle Support EPAP Recovery Documentation
Oracle Support PIC Recovery Documentation
Oracle Support HLR Router Recovery Documentation
Oracle Support DSR/DIH Recovery Documentation
Oracle Support SDS Recovery Documentation
Oracle Support Policy/PCRF Recovery Documentation
Oracle Support UDR Recovery Documentation
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Details
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