T5xx0 + T6320/T6340 servers: The Service Processor's (SP) root user must keep the ILOM shell otherwise the SP snapshot tool fails to collect data. (Doc ID 2170826.1)

Last updated on JUNE 06, 2017

Applies to:

Sun SPARC Enterprise T5120 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Netra T5220 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Netra T6340 Server Module - Version Not Applicable to Not Applicable [Release N/A]
Sun SPARC Enterprise T5440 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun SPARC Enterprise T5240 Server - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
This document applies to all servers with a T2 or T2 Plus CPU (Netra and non-Netra servers)

Symptoms

When collecting an SP snapshot from the Browser User interface the snapshot tool fails to collect trouble shooting data (would also fail when using CLI mode in this case).

 

Changes

The root user's ILOM shell was changed from the default shell (ILOM) to the ALOM shell.

Cause

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