OKM Server Not Issuing Encryption Keys To Tape Drives Causing Them To Malfunction (Doc ID 2174696.1)

Last updated on AUGUST 22, 2016

Applies to:

Sun StorageTek Crypto Key Management System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

OKM appliance is not issuing encryption keys, leading to tape drive failures and tapes put into write protect mode.

HSM status shows Hardware error and KMA not responding on Service network

Cause

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