Oracle Key Manager (OKM) - After System Board Replacement X2100 M2 KMA Will Not Boot To Quick Start Menu (Doc ID 2174730.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Key Manager - Version 2.3 and later
Information in this document applies to any platform.

Symptoms

X2100 KMA Motherboard Replacement Problem

The X2100 motherboards in our current spares pool (PN 375-3460) can have a network port configuration problem.

After a the new system board is installed at the customer's site you may encounter 1 or more of these issues:

1) The KMA will go into an infinite loop involving 4 screens. It will attempt to bring up Solaris but the machine will panic and start over.
2) Quick start routine will fail since it could not find a bge0 port. This will prevent you from bringing up the KMA Console menu to enable the Technical Support or the Primary Administrator accounts.

Cause

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