ASR Reports No Heart Beat Raises "Warning message about Asset" and "Heartbeat failed. Last heartbeat received on <X> days ago"
(Doc ID 2176231.1)
Last updated on SEPTEMBER 04, 2024
Applies to:
Big Data Appliance X6-2 Hardware - Version All Versions and laterInformation in this document applies to any platform.
Symptoms
1. ASR reports no heart beat. The report looks like:
Component Asset Details for <ASSET>
Warning message about Asset.
Heartbeat failed. Last heartbeat received on <NUM_DAYS> days ago (Aug 6, 2016 6:34 AM).
Serial Number <SERIAL_NUMBER>
Support Identifier
<NAME> (Company Name)
Product Name Oracle Big Data Appliance X6-2 Starter Rack
2. After rerunning the ASR heartbeat command the ASR status for the cluster still shows no heartbeat.
Everything else looks correct:
1. The ASR Manager process is running.
The output from:
Reports "ASR Manager is registered with Oracle ASR Infrastructure."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |