ASR Reports No Heart Beat Raises "Warning message about Asset" and "Heartbeat failed. Last heartbeat received on <X> days ago"
(Doc ID 2176231.1)
Last updated on JANUARY 29, 2018
Applies to:Big Data Appliance X6-2 Hardware - Version All Versions and later
Information in this document applies to any platform.
1. ASR reports no heart beat. The report looks like:
Component Asset Details for <*****>
Warning message about Asset.
Heartbeat failed. Last heartbeat received on <x> days ago (Aug 6, 2016 6:34 AM).
Serial Number <*****>
<*****> (Company Name)
Product Name Oracle Big Data Appliance X6-2 Starter Rack
2. After rerunning the ASR heartbeat command the ASR status for the cluster still shows no heartbeat.
Everything else looks correct:
1. The ASR Manager process is running.
The output from:
Reports "ASR Manager is registered with Oracle ASR Infrastructure."
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!