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xDR Builders Not Showing Any Information In IXP Software Menu (Doc ID 2182688.1)

Last updated on AUGUST 03, 2022

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.3 to 9.0.4 [Release 9.0]
Information in this document applies to any platform.

Symptoms

In NSP CCM, list of xdr builders under Mediation => IXP => Software is empty.

Cause

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In this Document
Symptoms
Cause
Solution
 Gather JMX logs for root cause analyzes
 Restart jmx to recover


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