Active Alarm 31209 - Unable To Resolve A Hostname Specified In The NodeInfo Table. (Doc ID 2183701.1)

Last updated on APRIL 17, 2017

Applies to:

Oracle Communications Policy Management - Version POLICY 9.4.0 to POLICY 11.5.2 [Release POLICY 9.0 to POLICY 11.0]
Tekelec

Symptoms

the Managed Agents are generating alarms:

     from RecentAlarms    # 'ra.stat -w'

part=0 srcNode=00000.000 eventNumber=Hostname Lookup Failed seqNum=18948494 timeStamp=07/21/2016 10:36:04.125 createTime=03/08/2016 20:56:43.476 firstSetTime=07/08/2016 20:56:43.476 lastSetTime=07/26/2016 10:36:04.212 severity=-* trapNumber=0 task=re.portmap instance=ma02-cl02-BP haScore=Normal autoClearSecs=300 errInfo=
GN_NOTFOUND/WRN getaddrinfo() lookup failed: Temporary failure in name resolution [PortMapServer.cxx:1249]

Server ma02-cl01   is trying to resolve the backplane address of a server in a different cluster. 

Cause

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