IBM LTO4 - Drive Failure, Displayed Error "6" on Drive Front Panel

(Doc ID 2184408.1)

Last updated on OCTOBER 03, 2017

Applies to:

IBM LTO4 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

This problem originated on Friday when the Library was inactive (stops responding when backup softare). The operation was resumed performing a full Cycle Power of the Library, but the reference unit failed again.

This same unit has already failed several times always follow the same pattern of symptoms. The recycle puts other functional and then fails again. This has already happened several times, and with different tape cartridges of different backup jobs that work seamlessly with the remaining units. Everything indicates that there are problems of tape cartridges but the drive, although it remains temporarily in operation.


LTO4 drive in robot position 0,1,1,9, SL500 fails with the digit "6" on the front display LEDs.


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