LTO - Backup Failing With Write Error on Drive and Frequently Asking for Cleaning (Doc ID 2185745.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
LTO Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

 Backup failing with write error on drive and frequently asking for cleaning.

2016-09-21 13:35:00 Drive_Bay12(0,4,2,9)
0000 - (5X)
Move of cleaning cartridge to drive (LMRC) 0,4,2,9 failed Cleaning not finished for this drive.
(Errors Started - 2016-09-16 13:04:46 Errors Stopped - 2016-09-21 13:35:00)
3311 - (5X)
(request id = DriveClean/0x101d08d8) IfmMove::prepareForMove():AFTER reserverEndpoints():destContents._status==2, (LMRC) 0,4,2,9 (unexpected return value...expected CELL_DB_EMPTY).
(Errors Started - 2016-09-16 13:04:44 Errors Stopped - 2016-09-21 13:34:58)
3338 - (1X)
(request id = DriveClean/0x101d08d8) IfmMove::commonMoveCommand(): LOAD DRIVE: (LMRC) 0,4,2,9 request failed:
CLN012L3 (x1)
(Errors Started - 2016-09-19 05:15:29 Errors Stopped - 2016-09-19 05:15:29)

3311 "Destination address is occupied"
3338 "Cleaning cartridge has expired."

Cause

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