X5-2 failed DBPs causing FMA fault ILOM-8000-30 (Doc ID 2186276.1)

Last updated on MARCH 01, 2024

Applies to:

Symptoms

 ------------------- ------------------------------------ -------------- --------
Time UUID msgid Severity
------------------- ------------------------------------ -------------- --------
2016-09-23/08:46:32 <UUID> ILOM-8000-30 Major

Problem Status : open
Diag Engine : fdd 1.0
System

System Component
Manufacturer : Oracle Corporation
Name : unknown
Part_Number : unknown
Serial_Number : unknown

----------------------------------------
Suspect 1 of 1
Fault class : fault.chassis.tli.invalid
Certainty : 100%
Affects : /SYS
Status : faulted

FRU
Status : faulty
Location : /SYS
Manufacturer : Oracle Corporation
Name : unknown
Part_Number : unknown
Serial_Number : unknown
Chassis
Manufacturer : Oracle Corporation
Name : unknown
Part_Number : unknown
Serial_Number : unknown

Description : The Top Level Identification of the system cannot be
determined.

Response : The system will return UNKNOWN to Product identification
requests.

Impact : The Product part number and serial number, as well as other
important platform identification information, will be
unknown.

Action : Please refer to the associated reference document at
http://support.oracle.com/msg/ILOM-8000-30 for the latest
service procedures and policies regarding this diagnosis.

Changes

 Changing the MB, Disk Back Plane (DBP) or Power Supply 0 without following the replacement procedures can cause this issue.

Cause

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