My Oracle Support Banner

Internet Explorer Users Report 403 Error When Connecting to a SGD Deployment with Multiple Gateway Servers (Doc ID 2189432.1)

Last updated on JANUARY 16, 2024

Applies to:

Oracle Secure Global Desktop - Version 5.2 and later
Information in this document applies to any platform.

Symptoms

Clients using Microsoft's Internet Explorer 11 or Edge browsers to access a SGD deployment with multiple gateway servers may be denied access to the environment with a 403 Error presented from the browser.

Changes

This behavior may be seen after recently adding new gateway servers to the SGD Deployment, or connecting with a Microsoft Browser on a client that previously used a different Internet browser.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.