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Firmware Upgrade With Existing Faults From Prior ILOM Revision 3.2.6 to After Results in Misclassified Subsystem on T4-x, T5-x, & T7-x (Doc ID 2189960.1)

Last updated on APRIL 15, 2020

Applies to:

SPARC T4-1 - Version All Versions and later
Netra SPARC T4-1 Server - Version All Versions and later
Netra SPARC T4-2 Server - Version All Versions and later
Netra SPARC T4-1B - Version All Versions and later
SPARC T4-2 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

 After FW upgrade from ILOM revision prior 3.2.6 to after, existing faults can get a misclassified Subsystem. The system log also shows this misclassification of a PSU fault in file: ilom/@usr@local@bin@spshexec_show_-script_@System@Log@list.out as follows:

-> show -script /System/Log/list

Log
ID Date/Time Event Type Subsystem
----- ------------------------ ----------------------------- ------------
277 Sun Sep 18 02:33:54 2016 Power Supply Service Required Memory
Component:PSU0 (Power Supply 0)
A Power Supply has failed and is not providing power to the server.
(Probability:100, <UUID>,
Resource:/SYS/PSU0, Part Number:7074836, Serial
Number:<SERIAL_NUMBER>, Reference
Document:http://support.oracle.com/msg/SPT-8000-MJ)

The BUI will also misclassify the faulted subsystem on the Summary tab.

This affects systems: T7-x, T5-x, or T4-x when upgraded from a revision prior 9.7.0.a, 9.6.5.a, 8.9.5.a (respectively) to later.

Changes

 

Cause

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