Oracle Secure Global Desktop 5.2 Application Resumption Fails with "ErrLaunchPolicyNotFound" (Doc ID 2190790.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Secure Global Desktop - Version 4.6 to 5.2 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

When a user logs into Oracle Secure Global Desktop (SGD) and attempts to resume a previously launched application, it fails with the error: ErrLaunchPolicyNotFound

Reviewing the pemanager,  execpe and proxy log files (by default located in /opt/tarantella/var/log) will show messages similar to:

 pemanager*.log:

 

Cause

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