Diameter Signaling Router (DSR) - Connections Not Coming UP Due to Continuous Restarts of the DSR Process on MP Server
(Doc ID 2197972.1)
Last updated on JUNE 18, 2018
Applies to:Oracle Communications Diameter Signaling Router (DSR) - Version DSR 4.0 and later
Information in this document applies to any platform.
After the restart of the dsr process, all connections defined on the impacted MPs are not coming up.
Several symptoms have been observed on the system:
- In the “Main Menu -> Diameter -> Maintenance -> Connection” SOAM menu, the “MP Server Hostname” column is having "Unknown" entries (Unk). Same entries are observed for "Operational Status", "CPL" and "Operational Reason" columns.
- System is raising alarm 31201 from the impacted MPs: "Process Nor Running (EXGSTACK_PROCESS). A managed process cannot be started or has unexpectedly terminated"
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