Critical Alarm 6140 Generated For High TPS That Resulted in Front End Core and System Was Placed in Evaluation Mode. How To Restore Normal License. (Doc ID 2200930.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Communications Subscriber Data Management (SDM) - Version SDM 9.3 and later
Tekelec

Symptoms

 WebCI presents 6140 Critical Alarm that indicates Service Hss on a Slot is out of Service.  In rare cases, the Front End processes will not communicate to license server where the server is placed in a Evaluation mode. Evaluation mode means the server is entering into traffic limitation mode due to licensing. TPS is set to 50 sessions which will cause impact of Sh Diameter traffic.

Cause

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