OKM/KMS - Can Not Recover Data From Tape Media, Suspect Tape Drive No Longer Enrolled
(Doc ID 2205467.1)
Last updated on SEPTEMBER 09, 2021
Applies to:
HP LTO4 Tape Drive - Version All Versions to All Versions [Release All Releases]Data Encryption Services - Version All Versions and later
Information in this document applies to any platform.
Symptoms
LTO4 drive needs to be re-enrolled with an encryption key. It is a restore only drive and seems to have lost its encryption enrollment. and needs to be re enrolled.
ERROR
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Can not open file on tape cartridge.
ENVIRONMENT
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LIBRARY:
SL8500
TAPE DRIVE:
HP LTO4 Tape Drive
BUSINESS IMPACT
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The issue has the following business impact: Can not recover needed data from certain tapes.
Changes
The tape media, required to recover the data, had been sent off site then brought back for a data recover project.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |