Troubleshooting "Correctable ECC Memory Alarm" on all DIMMs of OCUDR HP Proliant BL460 G8 or G9 Servers
(Doc ID 2214816.1)
Last updated on OCTOBER 28, 2020
Applies to:Oracle Communications User Data Repository - Version UDR 10.0 to UDR 12.1 [Release UDR 10.0 to UDR 12.0]
This document provides steps to remedy a Server on the UDR system that reports a platform health check failure. This can be seen on one of the following elements: TVOE, NOAM, SOAM, or MP.
More specifically, this document is to be used on the following HP Proliant BL460c Gen8 or Gen 9 models and they are running on HP integrated Lights-Out 4 (iLO 4) which is firmware version 2.42 or earlier.
When the alarm is investigated, you would find that all DIMMs show a "Correctable ECC Memory Error". If this is observed, then this troubleshooting procedure applies.
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