Ops Center firmware p24349408_113_Generic.zip could not be imported, Firmware Provisioning Error, FirmwareMgmtExtException

(Doc ID 2219793.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Enterprise Manager Ops Center - Version 12cR3 (12.3) to 12cR3 (12.3) [Release 12.0]
Information in this document applies to any platform.


Ops Center 12.3.2
Firmware patch p24349408_113_Generic.zip generates a WARNING (and possibly Email Alert) in the nightly Firmware download (Ops Center - Cron scheduled) JOB.


The file cannot be imported due to
Firmware Provisioning Error: The firmware package within the profile does not match the targets hardware vendor or model.

However the REAL cause behind p24349408_113_Generic.zip import failure  is an Ops Center bug in Ops Center version 12.3.2 (and likely prior versions) where it cannot recognize a new hardware platform contained in the firmware metadata target server model list.   The root cause of this issue (Bug 24840447) is fixed/integrated in Ops Center 12.3.3 Update, Released 25-Sept-2017.
- Release Announcement - Oracle Enterprise Manager Ops Center 12c Release 3 Update 3 ( Available (Doc ID 2311150.1)


While you can disable the Ops Center email alerts following KM Doc below, that does not eliminate the actual firmware import failure in the nightly firmware download JobLog.

- How to clear firmware job warnings messages displayed that are not relevant to your inventory (Doc ID 2093662.1)


Update - 02-May-2017

There are now at least (8) patches failing nightly firmware download for this issue. (Fails at OC12.3.1, OC12.3.2, OC12.3.2-JIDR1, OC12.3.2-JIDR2).   Fixed Ops Center 12.3.3 Update -  Released 25-Sept-2017




All (8) contain SEVERE failures for import fail.


SEVERE: Found no matching model name for alias 'SPARC Netra S7-2'.


SEVERE: Unable to import the file <FILENAME>
com.sun.xvm.services.fwdeployment.FirmwareMgmtExtException: Firmware
Provisioning Error: The firmware package within the profile does not match
the targets hardware vendor or model {0}. Validate profile and targets
compatibility and retry.


Because they contain (1) of the models in list, import fail alert.
<Model product_uuid="Q10776" product_name="SPARC M7-16"/>
<Model product_uuid="Q10775" product_name="SPARC M7-8"/>
<Model product_uuid="Q12994" product_name="SPARC Netra S7-2"/>
<Model product_uuid="Q12991" product_name="SPARC S7-2"/>
<Model product_uuid="Q12992" product_name="SPARC S7-2L"/>
<Model product_uuid="Q10834" product_name="SPARC T7-1"/>
<Model product_uuid="Q10833" product_name="SPARC T7-2"/>
<Model product_uuid="Q10835" product_name="SPARC T7-4"/>

As per workaround in MOS KM Doc, add support for "SPARC Netra S7-2".




 Customer upgraded to latest Ops Center 12.3.2, and the firmware import failure for p24349408_113_Generic.zip is reported on every nightly Firmware download JobLog.


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