Eagle HC2 - Create Sets command failed (Doc ID 2221948.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 45.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary:
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Following Issue encountered during HC2/ Upgrade activities.

  1. Createsets command hanged in HC2 – Proc19 for repeatedly showing/ stuck on MUX Group sets (Upgrade Guide Appendix B2)
  2. The display set command hanged in Upgrade before Proc8 with same error.

 

Problem Details:
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"ACT-UPGRADE:ACTION=CREATESETS" command to create card sets seems to get stuck for HIPRs and kept repeating the following display until the active E5MASP was physically reseated with on-site assistance.

 The same issue encountered prior to upgrade when attempted to display set command “act-upgrade:action=displaysets”: The system hanged again for showing repeated MUX Group Sets.

Cause

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