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Alert : Ops Center installed over Solaris 11.3 SRU 14/15/16 may experience communication problems between EC<>PC or PC<>AC (Doc ID 2225239.1)

Last updated on AUGUST 31, 2021

Applies to:

Enterprise Manager Ops Center - Version 12c (12.1) to 12cR3 (12.3) [Release 12.0]
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)

Details

PROBLEM:

Communication problems can occur between EC<>PC and/or PC<>Agent if Ops Center is installed on the following Oracle Solaris 11.3 SRU versions.

SRU: 11.3.14.6.0 (Version: 0.5.11-0.175.3.14.0.6.0)
SRU: 11.3.15.4.0 (Version: 0.5.11-0.175.3.15.0.4.0)
SRU: 11.3.16.3.0 (Version: 0.5.11-0.175.3.16.0.3.0)

Multiple symptoms have been reported such as jobs failing, etc

The following errors can occur in cacao logs:

CAUSE:

There is a Solaris Bug:

        Bug: 24943783 - Non-blocking recv gets unexpected EAGAIN error

The bug was introduced in Solaris 11.3 SRU 14, and fixed in 11.3 SRU 17

Actions

If one of your Ops Center components resides on an affected Solaris 11.3 SRU, upgrade to at least the following version:

   SRU: 11.3.17.5.0 22 (Version: 0.5.11-0.175.3.17.0.5.0)

Ops Center will need to be restarted after the OS is upgraded.

NOTE: You may need to restart the agents after upgrading the SRU on the EC and/or the PC

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