Exalytics and OBIEE 18.104.22.168.150120 Saw Logs Full of Errors Like "GUID 08587d778e994dacb55279a519dfef43 not found in cache or backend marking as unknown"
(Doc ID 2235568.1)
Last updated on FEBRUARY 13, 2020
Applies to:Business Intelligence Server Enterprise Edition - Version 22.214.171.124.150120 and later
Oracle Exalytics Software - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
When using OBIEE 188.8.131.52.150120 on an Exalytics server, OBIEE users are able to login and the application is working as expected, but the sawlogs have many error messages like:
GUID <GUID> not found in cache or backend marking as unknown.
saw.connectionPool.getConnection] [ecid: <ECID>,0:1:1:1] [tid: <TID>]
Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
These errors may occur on any OBIEE environment and not just those on Exalytics servers.
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