X5-2/X6-2 Node is Accessible but Freezes Intermittently with "Fatal firmware error: Line 1218 in ../../raid/2108vI2o.c" Raised (Doc ID 2237466.1)

Last updated on MAY 07, 2017

Applies to:

Big Data Appliance X5-2 Starter Rack - Version All Versions and later
Big Data Appliance X6-2 Hardware - Version All Versions and later
Linux x86-64

Symptoms

The initial symptom is that the node is accessible but freezes intermittently requiring reboot. This can happen on both X5-2/X6-2.

1. The console reports errors like:

sd 6:2:0:0: [sda] Unhandled error code
sd 6:2:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
sd 6:2:0:0: [sda] CDB: Read(10): ** ** ** ** ** ** ** ** ** **

2. The disk historical information collected via:

Cause

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