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Mozilla Firefox Users are Unable to Connect to Secure Global Desktop after Updating Browser (Doc ID 2241945.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle Secure Global Desktop - Version 4.71 to 5.2 [Release 4.0 to 5.0]
Information in this document applies to any platform.


Secure Global Desktop (SGD) users running Mozilla's Firefox browser may report an inability to successfully connect to Secure Global Desktop after upgrading their browser to version 52 or later.

This document is intended to provide an overview of this behavior, and outline the steps to mitigate impact on production users of SGD.


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In this Document
 What has changed?
 Impact on Secure Global Desktop
 SGD 5.4
 SGD 5.3
 SGD 5.2
 Redirect Firefox 52 users to Java Web Start
 Create a Custom, Client-Requested Override for JWS
 Non Java Solutions
 SGD 5.1 and Earlier
 Server Side Customization
 Client Workarounds

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