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Cannot Clear Dns Cache And Cannot Query For Certain Session Agents (Doc ID 2243753.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Acme Packet 6300 - Version S-Cz7.2.0 and later
Information in this document applies to any platform.
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Symptoms

When we wish to clear the SBC dns cache for this particular agent, we get an error not found.
SBC# show sipd agent <NAME>
11:02:19-57
Session Agent <NAME>(PEER-PEER-SIP-T) [In Service]
                                                    -- Period -- -------- Lifetime --------
                                       Active High Total        Total PerMax High
Inbound Sessions                     143 162 98        3262923 265 210
Rate Exceeded - - 0 0 0 -
....
Destination: 192.168.x.x In Service <---------- THIS IS SECONDARY
Destination: 192.168.x.y In Service <---------- THIS IS PRIMARY

SBC# show dns cache-entry CORE-SIP-T SRV:_sip._udp.<NAME> <---------- CANNOT QUERY

Entry Not Found

SBC# clear-cache dns CORE-SIP-T SRV:_sip._udp.<NAME> <---------- CANNOT CLEAR

ERROR: Entry not found

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Applies to:


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