Cannot Clear Dns Cache And Cannot Query For Certain Session Agents (Doc ID 2243753.1)

Last updated on MARCH 14, 2017

Applies to:

Acme Packet 6300 - Version S-Cz7.2.0 and later
Information in this document applies to any platform.
<

Symptoms

When we wish to clear the SBC dns cache for this particular agent, we get an error not found.
SBC# show sipd agent agent1
11:02:19-57
Session Agent agent1(PEER-PEER-SIP-T) [In Service]
-- Period -- -------- Lifetime --------
Active High Total Total PerMax High
Inbound Sessions 143 162 98 3262923 265 210
Rate Exceeded - - 0 0 0 -
....
Destination: 192.168.1.6 In Service <---------- THIS IS SECONDARY
Destination: 192.168.1.1 In Service <---------- THIS IS PRIMARY

SBC# show dns cache-entry CORE-SIP-T SRV:_sip._udp.agent1 <---------- CANNOT QUERY

Entry Not Found
SBC#
SBC# clear-cache dns CORE-SIP-T SRV:_sip._udp.agent1 <---------- CANNOT CLEAR

ERROR: Entry not found
SBC#

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms