Cannot Clear Dns Cache And Cannot Query For Certain Session Agents

(Doc ID 2243753.1)

Last updated on MARCH 01, 2018

Applies to:

Acme Packet 6300 - Version S-Cz7.2.0 and later
Information in this document applies to any platform.


When we wish to clear the SBC dns cache for this particular agent, we get an error not found.
SBC# show sipd agent agent1
Session Agent agent1(PEER-PEER-SIP-T) [In Service]
-- Period -- -------- Lifetime --------
Active High Total Total PerMax High
Inbound Sessions 143 162 98 3262923 265 210
Rate Exceeded - - 0 0 0 -
Destination: In Service <---------- THIS IS SECONDARY
Destination: In Service <---------- THIS IS PRIMARY

SBC# show dns cache-entry CORE-SIP-T SRV:_sip._udp.agent1 <---------- CANNOT QUERY

Entry Not Found
SBC# clear-cache dns CORE-SIP-T SRV:_sip._udp.agent1 <---------- CANNOT CLEAR

ERROR: Entry not found




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