Cannot Clear Dns Cache And Cannot Query For Certain Session Agents
(Doc ID 2243753.1)
Last updated on NOVEMBER 16, 2023
Applies to:
Acme Packet 6300 - Version S-Cz7.2.0 and laterInformation in this document applies to any platform.
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Symptoms
When we wish to clear the SBC dns cache for this particular agent, we get an error not found.
SBC# show sipd agent <NAME>
11:02:19-57
Session Agent <NAME>(PEER-PEER-SIP-T) [In Service]
-- Period -- -------- Lifetime --------
Active High Total Total PerMax High
Inbound Sessions 143 162 98 3262923 265 210
Rate Exceeded - - 0 0 0 -
....
Destination: 192.168.x.x In Service <---------- THIS IS SECONDARY
Destination: 192.168.x.y In Service <---------- THIS IS PRIMARY
SBC# show dns cache-entry CORE-SIP-T SRV:_sip._udp.<NAME> <---------- CANNOT QUERY
Entry Not Found
SBC# clear-cache dns CORE-SIP-T SRV:_sip._udp.<NAME> <---------- CANNOT CLEAR
ERROR: Entry not found
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
Applies to: |