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Pillar Axiom: Brick Fan Failure Event Doesn't Callhome (Doc ID 2244434.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Pillar Axiom 600 Storage System - Version All Versions to All Versions [Release All Releases]
Axiom System Operating Software

Symptoms

<span">BRICK_SENSOR_STATE_CHANGE events are not triggering a callhome.  The LED on the PSU/fan module might change to amber and the fan is not spinning but there is no callhome generated. If there are other follow-on events, these may trigger a callhome which in turn may generate a service request.


Changes

 This fix MUST be applied after any software upgrade.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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