Some of the Messages From a Specific End Customer/Session Agent are Randomly not Responded by the SBC (Doc ID 2247272.1)

Last updated on MARCH 23, 2017

Applies to:

Acme Packet 4500 - Version S-Cx6.3.0 and later
Net-Net OS - Version S-Cx6.3.0 and later
Information in this document applies to any platform.

Symptoms

Some of the messages from a specific end customer/session agent are randomly not responded by the SBC
The example below is with INVITE but this can also occur with ACK or other messages

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms