Secure Global JNLP client fails to start with Exception of "Failed to validate signing of launch file" (Doc ID 2248643.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

After upgrading from Secure Global Desktop (SGD) 5.2 to SGD 5.3, some users using non-java plugin browsers (such as Chrome) may report SGD JNLP client fails to start with Exception as below:

After further clarification, the customer may find that the problem does not happen on the clients where the SGD JNLP file has never been downloaded.

Cause

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