My Oracle Support Banner

Exadata: Re-enabling physical disks that are in failed state in Cell but firmware state Online, due to a disk sub-system hardware replacement without replacing the disks (Doc ID 2249028.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Exadata X3-2 Hardware - Version All Versions and later
Information in this document applies to any platform.
The information provided here is made public for knowledge purposes. Customers are, of course, free to modify their own systems in any way they see fit. However, this information would generally be implemented by Oracle support for you on your behalf as part of a Service Request

Symptoms

 After replacing certain disk sub-system hardware such as the SAS Expander or DBP (Disk BackPlane), cellserv may report one or more physical disks are "failed" and not automatically return to "normal" status.

Changes

Hardware replacement, or changes to software configuration.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.