OCSM Related Tools Terminate with Traceback "ImportError: No module named" (Doc ID 2249320.1)

Last updated on MAY 29, 2017

Applies to:

Oracle Communications Session Monitor - Version 3.4.x and later
Information in this document applies to any platform.

Symptoms

Starting with version 3.4.0.0., when trying to run a OCSM specific tool (such as rat_stats.py, system_layout.py) they end in a Traceback.

Like:

 

Cause

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