Oracle MiniCluster MC-S7: Installation of Database Home, Database Instance or Grid Infrastructure fails because of NTP issues. (Doc ID 2252454.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Symptoms

Installation of either of these software components in MiniCluster may fail:

• Grid Infrastructure (in Kernel Zone, in DB VM group or in App VM group with Cluster support)
• Database Home
• Database Instance

The reason for the failure must be investigated in the database installation logfiles.  The location of these files can be found in the MCMU log files, which are located either in /var/opt/oracle.minicluster/logs or in /var/opt/oracle.minicluster/setup/logs/.

These logs will list NTP failures as the reason for the failed installation. Common error codes are:

• PRVF-05410: Check of common NTP Time Server failed
• PRVF-05413: Node "{0}" has a time offset of {1} that is beyond permissible limit of {2} from NTP Time Server "{3}"
• PRVF-05416: Query of NTP daemon failed on all nodes
• PRVF-05424: Clock time offset check failed
• PRVF-09655: Query of CTSS for time offset and reference produced invalid output on node "{0}" Output: "{1}"
• PRVF-09659: The time offset of "{1}" on node "{0}" against reference node "{3}" is NOT within specified limit of "{2}" milliseconds

Changes

NTP server unreliable or misconfigured. 

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.