ACSLS - Not Working With New Netbackup Appliance Media Server
(Doc ID 2257445.1)
Last updated on FEBRUARY 22, 2023
Applies to:
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.3 to 8.4 [Release 7.0 to 8.0]Information in this document applies to any platform.
Symptoms
New Netbackup appliance media server is unable to communicate with ACSLS.
# rpcinfo -p <NBU_server>
program vers proto port service
100000 4 tcp 111 portmapper
100000 3 tcp 111 portmapper
100000 2 tcp 111 portmapper
100000 4 udp 111 portmapper
100000 3 udp 111 portmapper
100000 2 udp 111 portmapper
100024 1 udp 32780 status
100024 1 tcp 32773 status
100133 1 udp 32780
100133 1 tcp 32773
100021 1 udp 4045 nlockmgr
100021 2 udp 4045 nlockmgr
100021 3 udp 4045 nlockmgr
1073741824 1 tcp 32774
100021 4 udp 4045 nlockmgr
100021 1 tcp 4045 nlockmgr
100021 2 tcp 4045 nlockmgr
100021 3 tcp 4045 nlockmgr
100021 4 tcp 4045 nlockmgr
100229 1 tcp 32777
100229 2 tcp 32777
536871166 1 udp 32831
300031 1 udp 32832
536871166 2 tcp 32831
300031 2 tcp 32831
We expect to see something like this output from the "rpcinfo output", when run from the ACSLS server. # rpcinfo -p NBU_server_name
1073741824 2 tcp X.X.X.X.XXX.XXX - superuser
Changes
Added a new Netbackup appliance to their configuration.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |