SL150 - Firmware Upgrade 2.25 To 2.60 Fails

(Doc ID 2260673.1)

Last updated on MAY 01, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Due to customer secure site,support was unable to retrieve any SL150 logs. This is a new issue and for any future issues recommend collecting the SL150 log bundle before replacing robot.

Symptoms

Firmware upgrade 2.25 to 2.60 fails

SL150 issue:
1. Would not update from 2.25. Customer initially tried direct update from 2.25 to 2.60. During load the web bui would disappear/crash.
2. SL150 would reboot and f/w version stayed at 2.25.
3. They tried different hosts and different browsers with same results. Web bui window would disappear/crash and SL150 would reboot to original fw 2.25.
4. No errors seen.

Cause

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